Shipping Info

SHIPPING TIME

For U.S. orders, please allow 2-5 business days for delivery.

For international orders, please allow 10-30 business days for delivery.

SHIPPING POLICY

If you have entered the wrong address, we are unable to change the address for you if it has already been processed. Cosmic Cases is not responsible for packages that are not delivered when you have entered the incorrect address. If you have entered the wrong address, we recommend contacting your local post office before the item is delivered. They can either hold your package for you, or forward the package to the correct address. Please be attentive when checking out and make sure your address is correct!

We understand that sometimes customers wish to cancel their order. Due to our commitment to process and ship orders as quickly as possible, we can only cancel orders up to 1 hour after they have been placed. To request an order cancellation, please email cosmiccasesteam@gmail.com as soon as possible.

If your tracking information states that your package was delivered and you have not received it, you must address this with your local post office. Cosmic Cases does not hold responsibility for packages that state to be delivered. We do not issue a refund for packages that state being delivered.